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ARTICLE 1 - APPLICATION OF GTC AND CHANGES
These general conditions of sale apply to all orders placed on-site www.surfactory.fr. These conditions come into force on the settlement date of the order.
Failure to settle an order includes the unconditional acceptance of Terms. The consumer recognizes perfectly aware that its agreement on the content of these conditions does not require a handwritten signature of this document, insofar as the customer wants to order online the products presented in the context of the shop website .
The consumer has the ability to save or print these general conditions, it being understood that both the backup editing this document are the sole responsibility.
The consumer states have full legal capacity to enter under these conditions. R1 CONCEPT can modify the conditions of sale at any time without notice, changes are then applied to all subsequent orders.
ARTICLE 2 - PRODUCT
The company R1 CONCEPT presents on its website to sell products with the features necessary to enable compliance with article L 111-1 of the Consumer Code, which allows for the potential consumer to know before the final order the essential characteristics of the products he wants to buy.
ARTICLE 3 - AVAILABILITY OF PRODUCTS
Our product offerings and prices are valid until they are visible on the site, within the limits of available stocks. Upon receipt of your order, product availability is checked. In case of unavailability of the ordered product, the consumer will be informed at the earliest and have the option of partially or totally cancel the order.The consumer will then have the option of requesting either a refund of amounts paid within 30 days before their payment, or exchange the product. We strongly recommend that you contact us before finalizing your order to check the availability of selected products.
ARTICLE 4 - RULES OF ORDER
Electronic signatures and validation
The regulation of consumer under the order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature. It then validates the command.
Order Confirmation
The contractual information will be confirmed towards e-mail no later than the time of delivery or, at the address specified by the consumer in the purchase order.
Transaction Evidence
The records, kept in the computer systems of society R1 CONCEPT in conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
ARTICLE 5 - PRICE
The price list vendor does not constitute a sale. It may be amended unilaterally without prior notice. Goods are invoiced at the agreed order.
Prices are quoted in euros and do not include delivery fees, charged extra for orders under 249 € ttc.The mode of transport and its cost varies depending on the weight of the order. Transportation costs applicable to the command type are disclosed in the ordering process.
The prices listed on the site reflect the VAT applicable on the date of the order and any change in the VAT rate will be automatically reflected on the prices of the online store. The sale price is vat calculated from a base bed, the simultaneous control of several products and / or options may lead to rounding differences Agenda euro cent between the respective selling prices of products and / or options and their sum calculated automatically in the basket. Also, only the amounts indicated on the order have value when ordering.
Payment of the full price must be made when ordering. At no time, payments can not be considered as a deposit or deposits.
ARTICLE 6 - TERMS OF PAYMENT AND SECURITY OF TRANSACTIONS
In all cases, payment is in Euros.
You can make the payment either:
- By credit card: Visa, and MasterCard
- Check the order of R1 CONCEPT only for account holders bank domiciled in France. If you can, and to facilitate the processing of your order we advise you to print your mail order confirmation and include it with your check. - If you can not print your confirmation email, write down vital check on the back of your order number. Failure to observe this instruction may result in extended processing times.
The order will be effective upon lréception your payment for credit cards, and checks after a delay of 15d for credit check from the bank.
- By bank transfer to the following coordinates:
Bank Code: 16006
Branch Code: 36,011
Account number: 25957405810
Clé RIB: 11
IBAN: FR7616006360112595740581011
SWIFT: AGRI FR PP 860
Proprietor: R1 CONCEPT
Domicile Bank: CREDIT AGRICOLE VALVE
A payment made by an individual other than that identified in the order will be accepted only if accompanied by a written agreement signed by the person issuing the check along with a photocopy of his identity and his number phone.
The consumer guarantees R1 CONCEPT that has the required permission to use the payment method chosen by him, while validating the order.
R1 CONCEPT reserves the right to suspend any order and any delivery in case of refusal to authorize payment by credit card from the officially accredited bodies or in case of nonpayment. R1 CONCEPT specifically reserves the right to refuse delivery or to deliver an order from a consumer who has not fully paid or partly a previous order or with whom a payment dispute is under administration .
Secure credit card transactions
The process of online payment is secured by SSL (Secure Socket Layer) which allows the encryption and scrambling contact your credit card.
ARTICLE 7 - TERMS OF DELIVERY
Delivery
The delivery time may only intervene if the consumer has met its obligations to the seller. In case of items delivered at different dates given their availability, delivery time is based on the longest time.
The consumer may, at its request, be sent an invoice to the billing address and not the delivery address by validating the option provided for this purpose on the order form.
Damaged / missing parcels
The products are delivered to the address specified by the customer on the order form. We ask that you check the contents of the package relative to your order.
We remind you that our goods travel at the risk of the recipient and in case of missing or damaged parcels, it is your responsibility to note all reservations clear (never write "subject to unpacking") on the delivery receipt. In case of damage we ask that you refuse the package. Upon confirmation of the damage by our carrier we will make every effort to deliver a new product.
Standard Delivery
We advise you to check the delivery address in the order summary. If a mistake on the shipping address, the shipping cost for a new shipment will be charged to the customer.
The selection and purchase of a product is placed under the sole responsibility of the customer.The total or partial inability to use the products, especially because of incompatibility of equipment not afraid to give rise to any compensation, reimbursement or questioning the responsibility of R1 CONCEPT, except in the case of a hidden defect found , non-compliance, or failure to exercise the right of withdrawal.
ARTICLE 8 - RIGHT OF RETURN
The buyer shall have seven clear days to exercise its right of withdrawal without having to give any reasons or incurring penalties, except for cost of return.
The period runs from receipt of order. If this deadline falls on a Saturday, Sunday or holiday or day off, it is extended until the next business day.
All returns must be reported in advance at the Customer Service Company CONCEPT R1 to obtain a return number:
- Primarily by telephone at current indicated on the site,
- Or by email to the address under "contact".
The product should be returned to the address R1 CONCEPT has given the consumer on the award of the exchange number.
Only products will be taken as a whole returned in their original packaging complete and intact and in perfect condition for resale, along with a photocopy of the invoice. Any product that has been damaged or whose original packaging has been damaged, will not be refunded or exchanged.
In the case of the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid or exchange the product. No-cons in sending refunds will be accepted, whatever the reason.
In the case of exchange, re-shipment will be at the expense of consumers.
In case of exercising the right of withdrawal, the company R1 CONCEPT refund by check, transfer or credit card the consumer within 30 days, net of transportation costs of sending 35 euros for a surf.
In case of improper return, the Company reserves the right to refuse any further order.
ARTICLE 9 - WARRANTIES OF PRODUCT / SERVICE AFTER SALE
Pursuant to Article 4 of Decree No. 78-464 of March 24, 1978, the provisions hereof may not deprive the consumer of the legal guarantee which obliges the seller to guarantee against all consequences of latent defects of the thing sold .
The duration of the warranty is usually one year. In some cases, only the defective part can be replaced.
At a request of SAV it is imperative to ask the paper to fill out VAS before any return of goods in our workshops.
We do not guarantee the kinks and breaks in two, and all problems resulting from a shock.
We do not guarantee the floats who underwent repair.
ARTICLE 10 - LIABILITY
Force Majeure
Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Be considered fortuitous event or force majeure any compelling facts or circumstances, outside parties, unpredictable, inevitable, independent of the will of the parties and which can be prevented by them, despite all efforts reasonably possible.
The party affected by such circumstances shall notify the other within ten business days following the date on which it becomes aware. Both parties will then, within one month, unless unable due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure lasts longer than three months, these terms may be terminated by the aggrieved party.
Explicitly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of courts and tribunals French: blocking means of transportation or supplies, earthquakes, fires, storms, floods, lightning; stop telecommunication networks or difficulties specific to telecommunication networks to external customers.
Limitation of Liability
The photos are for illustrative purposes. Please refer to product description of each product to know the precise characteristics. In case of doubt or if you want further information please contact customer service.
In case of manifest error between product characteristics and its representation and / or conditions of sale, surf-shop.de can not be held liable.The buyer is informed that the suppliers may at any time to change are typical of products. Some indications, such as the weight of a float can be variationde of plus or minus 5%.
In case of hyperlinks to other sites from surf-shop.fr, the company will not be responsible for the content of information provided on these sites after activation of these links.
ARTICLE 11 - APPLICABLE LAW
These general conditions are subject to French law. This is for the fund rules as to the rules of form. In case of dispute or claim, the consumer will apply priority to society R1 Concept for an amicable solution.
No partial validation
If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and scope.
No waiver
The fact that one party did not claim a breach by the other party to any of the obligations contained in these Terms shall be construed in the future as a waiver of the requirement involved.
ARTICLE 12 - INTELLECTUAL PROPERTY
All text, tree-rays, the trade names, comments, illustrations and images reproduced on the site surfactory.fr are reserved under the copyright and the title of intellectual property and the world.
As such and in accordance with the Code of Intellectual Property, only use for private use subject to different rules even more restrictive code of intellectual property. Reproduction in whole or part of the surfactory.fr site is strictly prohibited.
All texts, commentaries, articles, illustrations and images of partners surfactory.fr on the site remain their sole property. To learn more, thank you to refer to the general conditions of sale and use available on their websites. In case of misuse of these contents 'partners' responsibility to surfactory.fr can incur.
ARTICLE 13 - PROVISION OF LAW "INFORMATION AND FREEDOMS"
The information requested from the consumer is required to process the order and will be communicated to the contractual partners of the firm R1 CONCEPT involved in the execution of this command.
Consumers may write to the R1 CONCEPT company whose details are set out in Article 14, to oppose such disclosure or to exercise rights of access, rectification in respect of information concerning and contained in the company files R1 CONCEPT, as provided by law of January 6, 1978.
The consumer is informed that he himself may make changes to his account in the space provided for that purpose.
Under the Data Protection Act of 6 January 1978, at any time, a right of access, rectification and opposition to all your personal data by writing a letter, with proof of your identity, R1 CONCEPT - Data Protection Department, ZA de Pen st Bridge - 56400 PLOEMEL
ARTICLE 14 - DETAILS OF THE COMPANY
The online store site surfactory.fr was established by the R1 CONCEPT company, whose headquarters are located ZA Pen st bridge Ploëmel (56400). N ° Siren 409 219 557.
To contact us:
R1 CONCEPT
ZA de Pen Bridge st
56400 PLOEMEL
Tel. : +33 (0) 2 97 56 74 74
Fax. : +33 (0) 2 97 56 74 75
Mail:contact@surf-shop.fr
For questions concerning the terms of sale, please contact us.